Terms & Conditions fold7 – A Guide to Malaysia's Online Casino Platform

Welcome to fold7, an online casino platform built specifically for Malaysian players. These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player") and fold7 ("Platform", "we", "fold7"). By registering an account, making any deposit, or using any fold7 service, you agree to be bound by all Terms set out in this document in their entirety.

Fold7 operates as an online casino platform offering a variety of games including live casino, slots, and card games to players in Malaysia. All fold7 services are subject to applicable laws and regulations, and players are solely responsible for ensuring that their use of the fold7 platform is lawful in their jurisdiction of residence.

If you do not agree with any part of these Terms, please stop using the fold7 platform immediately and contact our support team at [email protected] for assistance with account closure if needed.

To register and use the fold7 platform, you must meet all of the following eligibility requirements without exception:

• Aged 18 years and above at the time of registration and throughout your use of the fold7 platform
• Is an individual with full legal capacity to enter into a binding agreement under Malaysian law
• Not listed on any gambling platform's self-exclusion register or enrolled in a problem gambling treatment programme
• Not represented by any agent, representative, or third party in matters relating to your fold7 account

Single Account: Each player is permitted to hold only one (1) fold7 account. Players found to hold more than one account — whether using different names, phone numbers, emails, IP addresses, or financial information — are subject to closure of all associated accounts and forfeiture of all remaining balances and bonuses without compensation.

Accurate Information: You are required to provide complete, accurate, and up-to-date information during registration, including your full name as per your identity card, an active Malaysian phone number, and a valid email address. fold7 reserves the right to request identity verification (KYC) documents at any time, including copies of your identity card, utility bills, or bank statements.

All financial transactions at fold7 use Malaysian Ringgit (MYR) as the sole currency. No currency conversion is required and no hidden charges apply for standard deposits or withdrawals via accepted payment methods.

Withdrawal Terms: Withdrawals are only permitted to the same payment method used for the deposit, or to a verified bank account held in the registered player's name. fold7 does not process withdrawals to third-party accounts under any circumstances. Full identity verification (KYC) must be completed before your first withdrawal is processed.

Inactive Account: Any fold7 account showing no login activity or transactions for 12 consecutive months will be considered inactive. fold7 reserves the right to impose a monthly maintenance fee of RM5 or equivalent once this inactivity period has elapsed, until the balance is depleted or the account is reactivated. Players will be notified via their registered email before any fee is charged.

Fold7 offers a wide range of exciting bonuses and promotions for Malaysian players, including a first deposit bonus of up to RM900, free credits, exclusive Free Spins, weekly cashback, and special promotions for Malaysian festivities. All bonuses are subject to the following terms:

• Wagering Requirement: Each bonus carries its own wagering requirement, which specifies how many times the bonus value must be wagered before any withdrawal from bonus credits is permitted. The wagering requirement for each bonus is clearly stated on the relevant promotions page.
• One Bonus at a Time: Only one bonus may be active at a time on your fold7 account. You may not claim a new bonus until the current one has been completed or forfeited.
• Validity Period: Every bonus has a set validity period. Any bonus that remains unused within this period will automatically expire and be forfeited without compensation.
• Bonus Abuse: Any attempt to abuse the fold7 bonus system — including creating multiple accounts to claim bonuses repeatedly, or placing bets in a systematic manner to manipulate wagering requirements — will result in immediate account termination and forfeiture of all balances and bonuses.
• Deposit Withdrawal: Players may withdraw their original deposit at any time without needing to fulfil any bonus wagering requirements. However, withdrawing a deposit before wagering is completed will result in the forfeiture of the bonus and any winnings generated from it.

Fold7 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Any such changes take effect immediately, and players are not entitled to claim compensation as a result.

Fold7 is committed to providing a fair, transparent, and enjoyable gaming environment for all Malaysian players. The following game rules apply to all titles available on fold7, covering live casino games such as Immersive Roulette, XXXtreme Lightning, and Perfect Blackjack, as well as slots such as Money Cart, Golden Fish Tank, Rabbit Gold, and Hot Fruits.

• RNG Certified: All slot games and card games on fold7 use a random number generator (RNG) independently verified by international auditing bodies. The outcome of every round is entirely random and cannot be influenced by fold7, the player, or any other party.
• Final Decision: All game outcomes recorded by the fold7 system are final and binding. In the event of any discrepancy between what is displayed on the player's screen and the fold7 server records, the server records shall prevail.
• Technical Disruption: In the event of a technical disruption, connection failure, or software issue during an active game, fold7 reserves the right to void or suspend the affected round. The outcome of any incomplete round resulting from a technical disruption is non-binding, and fold7 will refund any affected wagers.
• Minimum & Maximum Bet: Each game has set minimum and maximum betting limits, which may vary depending on the game type and table selected. Players are required to adhere to the betting limits applicable to each table or game.
• Manipulation Prohibition: Any attempt to hack, manipulate, exploit software bugs, or use unauthorised software or techniques to influence game outcomes is strictly prohibited and will result in legal action.

Fold7 regularly audits all games and publicly publishes each game's RTP (Return to Player) information for all players to see. This is part of fold7's commitment to transparency and the trust of the Malaysian player community.

The security of your fold7 account is a shared responsibility between fold7 and you as the player. While fold7 employs the latest security technology — including 256-bit SSL encryption and 24/7 activity monitoring — you also play an important role in keeping your account safe.

• Use a strong, unique password for your fold7 account — a combination of uppercase letters, lowercase letters, numbers, and symbols is recommended
• Do not share your password, OTP PIN, or login credentials with anyone, including family members
• Log out of your fold7 account after every session, especially when using a shared device
• Notify fold7 immediately if you suspect your account has been accessed without authorisation
• Check your registered email regularly for important notifications from fold7

Fold7 is not liable for any losses arising from a player's own negligence in safeguarding their account, including losses resulting from sharing login credentials with others or unauthorised third-party access caused by the player's own negligence.

Fold7 takes the protection of every player's personal data seriously. The collection, processing, and storage of personal data at fold7 is conducted in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international standards.

Data Collected: fold7 collects information necessary for platform operations, including your full name, phone number, email address, financial details for processing deposits and withdrawals, as well as gameplay data for identity verification and dispute resolution purposes.

Data Usage: Player data is used solely for account management, financial transaction processing, identity verification, dispute resolution, third-party service providers bound by strict confidentiality agreements, and service communications related to your fold7 account.

Data Security: All player data is stored on servers protected by 256-bit SSL encryption and enterprise-grade firewalls. Access to player personal data is strictly limited to authorised fold7 personnel and is subject to rigorous monitoring.

For full details on how fold7 handles your personal data, please refer to fold7 Privacy Policy comprehensive.

Fold7 believes that casino gaming is purely for entertainment purposes. We are committed to the well-being of every player in our community and provide a range of tools and support for responsible gaming.

Available Self-Control Tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account panel
• Loss Limit: Set a maximum loss amount you are willing to bear within a given period
• Time Reminder: Receive alerts when your playing time exceeds the limit you have set
• Temporary Self-Exclusion: Suspend your account for 1 week to 6 months
• Permanent Self-Exclusion: Permanently close your fold7 account with no possibility of reopening

All games on fold7 are intended for adults playing for entertainment. Never play using money needed for essential expenses such as rent, bills, food, or your children's education. If you or someone you know is showing signs of a gambling problem, please seek help immediately. For more information, please read fold7 Responsible Gaming guide comprehensive.

Fold7 reserves the right to suspend, restrict, or terminate a player's account at any time if there is a breach of these Terms, fraudulent activity, or conduct that undermines the integrity of the platform or other players.

Grounds for Account Termination by fold7:

• Providing false or misleading information during registration or KYC verification
• Owning or using more than one fold7 account
• Abusing the fold7 bonus or promotions system
• Attempted fraud, hacking, or manipulation of the gaming system
• Money laundering or suspicious financial activity
• Breach of age restriction — individuals under 18 years of age
• Abusive or threatening behaviour towards staff or other players

Termination by Player: You may close your fold7 account at any time by contacting our support team at [email protected]. Prior to closure, all active bonus wagering requirements must be completed or forfeited, and all pending withdrawals must be processed first. Any remaining balance after all conditions have been settled will be refunded via your original payment method.

If you have any questions, concerns, or complaints regarding these Terms or your use of the fold7 platform, our team is available to assist you in Bahasa Melayu 24 hours a day, 7 days a week.

Dispute Resolution: Any dispute arising from the use of the fold7 platform or relating to these Terms shall first be addressed through good-faith negotiation between the player and fold7 via official support channels. If the dispute cannot be resolved within 30 days, both parties agree to refer the matter to binding arbitration in accordance with the applicable rules.

Governing Law: These Terms are governed by and construed in accordance with the laws of Malaysia. Any legal proceedings arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Malaysian courts.